Me: Do you have some sort of a picture ID with you?
Patron: No, but I have my phone.
Me: I just need to see some sort of a picture ID.
(Patron takes out her phone and shows me pictures of her)
Patron: This one is me and my bird...
Me: That's not a picture ID. (I decide to create a guest login anyways)
(We are in the process of creating a guest login)
Patron: You know what? I realized that I am missing my wallet. I know I came in here with my wallet but I don't have it anymore. Let me go find it. (She leaves)
Me: ...all righty.
_________________________________________________________________________________
This was a chat I got.
Patron: I am looking for a few things but in general anything credible on the electoral college
Patron: its pros and cons, alternatives, etc
Me: OK. Go to the library website.
Me: There is a small box for databases.
Me: Either click "O" or search for "Opposing Viewpoints."
Me: What you want to use is "Opposing Viewpoints in Context (Gale)."
Patron: i have tried that actually but the articles were really hard to understand.
(A little later.)
Patron: and how do I know what to look up because for example, I just looked up electoral process and I get things about Africa. I want to focus on the US
Me: Did you search for Electoral College?
Patron: i did and those were the articles I didn't understand :(
(A little later.)
Patron: how can I effectively skim?
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